At Pet Tedy, we are committed to delivering your order securely and as quickly as possible. Please review the shipping details below:
Order Processing Time
Once your payment is confirmed, your order will be processed within 1 to 2 business days.
This includes payment verification, product selection, and dispatch to our logistics partner.
Estimated Delivery Time
The standard estimated delivery time is 3 to 8 business days from the date of dispatch.
Delivery times may vary depending on the destination country and may be extended during high-demand periods such as public holidays or due to unforeseen factors like weather disruptions or customs inspections.
Order Tracking
As soon as your order is shipped, you will receive a tracking number via email or WhatsApp.
You can use this to track your package directly on the courier's website or through our shipping partner’s platform.
Delays & Support
While we work with reliable logistics partners, delays may occasionally occur due to external factors.
Our support team is here to assist you and provide real-time updates.
We guarantee full support until your order reaches you safely.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided during the order process.
Shipping Coverage
We deliver across European countries.
If there are any regional restrictions or issues with delivery to your location, we will contact you to find the best possible solution.
Need Help?
For any questions or assistance, please contact our support team:
📧 Email: support@pettedy.com
We’re dedicated to offering the best experience for you and your pet! 🐾