At Pet Tedy, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or services.
1. Information We Collect
We collect the following types of information:
- Information You Provide Directly:
Name, email address, shipping address, phone number, and payment details (processed securely via third-party providers).
- Information Collected Automatically:
IP address, browser type, visited pages, time spent on the site, and data from cookies and tracking technologies to enhance your experience.
2. How We Use Your Information
Your data is used to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Personalize your experience
- Send promotional communications and order updates (only with your explicit consent)
3. Sharing of Information
We do not sell or share your personal data with third parties for marketing purposes.
We may share your data only with:
- Trusted service providers (e.g. logistics, payment processors) for order fulfillment
- Legal authorities, when required by applicable law
4. Cookies and Tracking Technologies
We use cookies to provide essential website functionality and improve your browsing experience. You can manage your cookie preferences through your browser settings.
When visiting our site, you will be asked for consent to use non-essential cookies in accordance with GDPR.
5. Data Retention and Your Rights
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us at: support@pettedy.com
6. Data Security
We use technical and organizational measures to protect your data against unauthorized access, loss, or alteration. While we strive for complete security, no system can guarantee 100% protection.
7. Policy Updates
This policy may be updated periodically. Please check this page regularly to stay informed about how we protect your information.
8. Contact Us
If you have questions or requests related to this Privacy Policy or your personal data, please contact us:
📧 Email: support@pettedy.com